Title

Reengineering at Praxair Gases U.S.A.: A Study of the Institutionalization of Values Supporting the Implementation of a Large-Scale Organizational Change

Date of Award

1996

Document Type

Dissertation

Degree Name

Doctor of Science in Management Systems (Sc.D.)

Department

Management

First Advisor

Gordon R. Simerson

Second Advisor

Michael A. Morris

Third Advisor

Judith A. Neal

LC Subject Headings

Praxair Gasses U.S.A., Organizational change, Corporate culture

Call No. at the Univ. of New Haven Library

AS 36 N290 Mgmt. Syst. 1996 no.4

Abstract

This was a case study of an organization undergoing a large scale change. The study sought to assess the degree of institutionalization of old and new cultural values and their relationship to certain Critical Success Factors for reengineering. Five hypotheses were tested.

It was found that the values were institutionalized to different degrees across the organization and differently among functional organizations and management levels within it. The relationships among the values were mixed, and the values were not appreciably related to the Critical Success Factors for reengineering.

Qualitative methods revealed why these relationships did not exist as predicted, and led to the discovery of the factors that contributed to the degree of institutionalization of each of the values. They showed that traumatic events more profoundly affected the degree of institutionalization of each of the values than the Critical Success Factors for reengineering.

The qualitative methods also led to the identification of the leading subsystem of this business organization.

Suggestions for future research were advanced.

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